Shipping, Delivery, and Return Policy
Currently, we offer free domestic shipping in the US and India for all items listed on our site within 6 weeks. If you would like to place an expedited order we charge a fee of $50, but please consult with our sales team prior to selecting this option (please email us at at email@example.com or WhatsApp us)
Beyond that we offer worldwide shippng - shipping rates calculated at checkout.
If purchasing with:
A) fixed sizing, our team will accept exchanges within 10 days of receipt. Please note there will be a $25 restocking fee.
B) custom sizing is final sale. We leave last mile altering to the customer (within 2 inches) If there is an issue with your order, please reach out to firstname.lastname@example.org with images and a detailed description, and someone from our team will get in touch within 48 hours.
Jewelry can be returned or exchanged (subject to being in new and unused condition) 10 days after receiving the product. The Customer is responsible for return shipping fees.
Made to Measure & Custom Orders
Measurements used to scare us too, so we created an easy to follow measurement guide that also includes a video tutorial. All you need is a soft measuring tape and a helping hand. We also sense check the measurements provided, and we will contact you prior to production if something seems off.
We always provide two inch margins with double stitching* every half inch, so that you can alter to your liking. For custom orders if by any chance it is our fault for not following the measurements provided, we will work with you to ensure your final product fits you appropriately.
We do note ultimately Aayka will follow the measurements provided, but we will make best efforts to work with you incase there’s a mishap on your side.
* double stitching every half inch means every half inch there’s an extra stitch which you can easily open up yourself (vs having to go to a tailor.)
Almost all of our products are customizable - from color, cut and style we'd be happy to work with you. Please contact our sales team and we'll get you started asap!
Step 1: Submit Form
Please fill out the Custom Order form with as much detail as possible - you are able to upload inspiration pictures below as well.
Step 2: Design
Our designers will work on sketches and pricing for your request, and someone from our team will respond to you within 48 hours.
Step 3: Approval
We will e-mail you with all the details and a timeline. Once you approve, we will send an invoice and upon receipt of payment we start production.
Please indicate the color you'd like for your outfit in our Custom Order form, and our design team will send you a picture with a shortlist of colors closest to that from our dye card. Once you select a color our team will send you a video (a better indicator of the color) to then confirm the color.
For bridesmaids, groomsmen, and bridal orders only: Aayka will be happy to test dye your color choice on a piece of fabric prior to creating the outfit(s).
At Aayka, it is your world, your style, so we will try our best to work within your budget for custom orders. All prices below are general ranges:
Bridesmaids: generally range between $150 - $225
Groomsmen: generally range between $150 - $225
Bridal Outfits: typically start at $1,500
Women’s Party Wear
Semi-formal: typically between $250 - $350
Lehengas: typically start at $350
Saris: typically start at $250
Custom Blouses: start at $85
Menswear & Kids
Menswear Kurtas: typically start at $225
Menswear Sherwanis: typically start at $350
Kidswear: generally between $100 - $150
Just like you, Aayka’s clothes accept the love they think they deserve, which is…..the absolute most! Please only steam (vs iron) to ensure you don’t burn your items. Aayka is not responsible for damages incurred post receipt of shipment.
Please also dry-clean only.
We do! Make sure to subscribe to our mails list for firsthand access to discounts, updates, sales, and new products. We also share exclusive coupon codes on our Instagram, so follow us there as well.
At this time, you can only use one promo code per purchase.